Unraveling Social Interaction (part 6)

How tempting it is to abuse emotions in the ebb and flow of human interaction.

Gamers Will Save Our Economy (Part 7)

Gamers can learn us to simplify the world of resistance.

On Life and Birthing

Beauty is in the eye of the beholder. Instead of evaluating a change situation from a ‘Death and Dying’ perspective, I would suggest to look at it from the ‘Life and Birthing’ perspective.

Executing with Resilience (by Linda Hoopes)

In this third and last article of the Resilience series, guest author Linda Hoopes discusses how we can support and enhance human resilience as we execute critical initiatives.

Gamers Will Save Our Economy (Part 6)

If a game designer were to tackle resistance, we would be witnessing more carrots and less sticks. Managing ‘Killers’ is a matter of shaping the path.

The How of Ownership

Have you ever tried to make someone in your organization the owner of a project or an initiative? How about propelling someone into a new position? Ownership is the road less traveled.

Gamers Will Save Our Economy (Part 5)

It’s not a joke: painting a bull’s-eye on your deliverables is your first job if want to succeed with people who don’t report to you.

E Qwè?! – My Quest for Relevance ( #smc2010 congress )

There is no point in being relevant when you don’t have the permission to access the community you want to address. Relevance is a matter of co-creation, and this requires permission first.

Love & Work (Part 6) – Growing Into a Customer

The sensation of becoming excited about details and stuff the customer cares about. Happiness is the nudge that transforms a job into a calling. Whenever I pour my commitments as a consultant into the same bucket of commitments as the customer, there is no stopping me.

Why 70% of Changes Fail

Did you know 70% of all changes attempted in organizations fail? This failure rate has been consistent for decades. How can you avoid being part of this dreadful statistic? This article identifies four major areas you can focus on.