Archives

Parenting as a Management Skill … Huh? (part 3)

Building further on the insights of child development, there is another fundamental leadership characteristic that one will never learn at Harvard, but only in the day-to-day family-life: it is the importance of setting boundaries.

Parenting as a Management Skill … Huh? (part 2)

The parent-child relationship may well be the most profound relationship that exists. So when we want to learn about the relational aspects of organizations guess where the learning will be most profound?

Parenting as a Management Skill … Huh? (part 1)

The things we learn from being a parent are so profound because observing ourselves as a parent brings us closer to who we really are.

Emergency communication

In all projects, sooner or later, the question of ’emergency communication’ comes up; i.e.: how do we communicate when there is an emergency? My answer: the same way – just faster. If you are communicating well in normal times, the odds are that you will be just fine in the case of an emergency. With […]

Feedback takes Courage

“You are NOT paid for wasting your time with performance evaluation. You are here to do your bloody job!”.

Apparently, those are the words of a senior program director my friend Christopher bumped into while checking out the idea of evaluating the performance of the consultants of his team.

Return-on-Training? Wrong Question!

Last week the manager of a plant involved in a major organizational change project claimed that the return-on-training of his classroom training courses was disappointingly low.

A conflict isn’t always a bad thing – Part 5

Unexpected – like innovation itself – another perspective that I’d like to add to this series: the newest insights on biodiversity.

Communication “1-N”: The Checklist

Building further on the Know-Feel-Do anatomy that I explained last week, there is a checklist that I often use for large scale communications on big organizational change projects.

Know-Feel-Do = Bottom Line of Communication

In the world-famous book of John Kotter, ‘Leading Change’, we can find a striking calculation regarding communication of strategic large-scale organizational change projects.

Do I need to paint a picture? SAP and Learning!

When it comes to implementing SAP, there is a large gap between what users need and what consultants think they need.