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The Success Healthcheck

Many projects fail. True. As an organizational change practitioner we really ask ourselves ‘Is mine likely to fail? What do I need to focus on for success?’ “What it takes to get from an F to a C is different to what it takes to get to an A.” This is the practical corollary of Einstein’s quote.

Mind the Stopgap!

You should never be implementing SAP for the sake of SAP. The investment should be directly linked to the realization of business benefits over the course of a payback period. Without benefits, SAP is just a stopgap. An expensive stopgap.

Is Your Communication SRC-proof?

Communication is not the message sent but the message received. But when the receiver reacts opposite to our expectations we tend to blame the receiver. You are right and they are wrong. There is a name for this game; it’s called “game over”.

Barefoot Ted: A Change Agent Like No Other

Every year, thousands of runners are injured due to leg and foot pain. In response, athletic-shoe companies have invested fortunes into high-tech cushioning, arch support, and shock absorbers. But despite these efforts, as many as six out of 10 runners get injured every year.

Less Training, more Learning! (SOS VideoClass N°1)

Last Friday I was at the VOV beurs – one of the big events on training and development in Belgium. Starting from my experiences in SAP projects I shared my thoughts on bicycles, hunger, interaction and PowerPoint.

Return-on-Training? Wrong Question!

Last week the manager of a plant involved in a major organizational change project claimed that the return-on-training of his classroom training courses was disappointingly low.

Do I need to paint a picture? SAP and Learning!

When it comes to implementing SAP, there is a large gap between what users need and what consultants think they need.

The End of Teaching

This was just a thought that came to my mind while we were discussing the priority of a key user during the delivery phase of an ERP program: should it be classroom training attendance or acceptance testing?

Not HR’s Best Friend

That’s me; I am about one inch away from being a persona non grata in the HR community. Primarily this was because I radically contradicted "the" Dave Ulrich when I stated "you are not an agent of change".  Last year, the people of HR Expert online were kind enough to publish this point of view in […]

Metaphorically Speaking about SAP

The majority of the projects I am involved in are SAP implementations and most of the times we face the issue of explaining the impact of SAP to the future users, their bosses or their bosses’ boss. I grab the attention fairly easily by saying ‘this is not just a software implementation‘, but as soon […]