Ed Schein on the Essence of Process consultation

In this video you will see a short interview with Edgar Schein in which he answers the following question with a succinct example: “How do we get from Expertise to Process Consultation to Helping and finally to Humble Inquiry”? If you are unfamiliar with these concepts, then now is a good time to dive into Edgar Schein’s work.

His answer holds a lesson for all of us who are used to be an “expert” on the scene:

The essence of process consultation is (tweaked with my own words a bit) that we need to make a shift from being an outside expert acting out of a position of authority towards being a midwife for what is possible in the group.