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A conflict isn’t always a bad thing – Part 4
"Implementation is the last 99%" – Tom Peters Finally – the GSD perspective (GSD = ‘Getting Stuff Done’). When we have a closer look at the workplace dynamics that are in play when projects and departments are getting work done (aka: ‘implementation’), there is a remarkable phenomenon: conflict and tension seem to be part of […]
A conflict isn’t always a bad thing – Part 3
Never mistake a lack of agreement for a lack of trust. If you fail to make the right assessment you may end up categorizing people in the wrong pigeon holes and you may be starting off your program on the wrong foot.
A conflict isn’t always a bad thing – Part 2
The process of creative destruction is not the only place where conflict proves to be productive in the long run. Here comes the demographic point of view.
A conflict isn’t always a bad thing – Part 1
Have you ever tried to introduce something new in your team or organization? In case you already have, there is a fair chance that you have come across some hesitation, a bit of friction or even a blunt and painful conflict. A conflict is never a nice experience when you are in the middle of […]
Play – Like Children Play
"I began to think of children not as immature adults, but of adults as atrophied children. But when I said this to educationalists, they became angry.” – Keith Johnstone This week I would like to highlight the importance of creativity in the setting of an organizational change program. Regardless of the change you are dealing […]
How do you communicate?
Often times I hear program managers who say: we need to communicate, communicate, communicate! In their view, successful communication comes down to transmitting a high volume of information in a high frequency. However – in my humble opinion – communication is not the message sent, but the message received. So I tend to measure the […]
The End of Teaching
This was just a thought that came to my mind while we were discussing the priority of a key user during the delivery phase of an ERP program: should it be classroom training attendance or acceptance testing?
Organizational Change Management Portfolio is McKinsey-proof
The organizational Change Portfolio stands the test of McKinsey. That’s what I found out as I was scanning the latest articles on organizational change management. Some time ago introduced the organizational change portfolio in the article “Wellness My Ass“. Now, looking at the results of the latest McKinsey survey (*), I feel less insecure and […]
Not HR’s Best Friend
That’s me; I am about one inch away from being a persona non grata in the HR community. Primarily this was because I radically contradicted "the" Dave Ulrich when I stated "you are not an agent of change". Last year, the people of HR Expert online were kind enough to publish this point of view in […]
Trust is the Currency of Change
In any organizational change project you will be taking people through some difficult phases and you will have to heavily rely on people to make a shift from the current reality to a future state. In such a situation, mutual trust and good relationships are sometimes the only things to hold on to. But how […]
