Archives
My Inconvenient Truth (part 3)
A few weeks ago I blogged about the inconvenient truth (part 1) that "‘the ability to interact, the courage not to judge and the naivety to commit before knowing how" is a fundamental management skill in order to evolve and innovate. I did not really find a management guru to match that thought but luckily […]
Teaching versus Learning
People often ask me why I always refer to ‘Learning’ instead of ‘Training’ when we discuss the Organizational Change Management portfolio. That is because 99% of what ‘Learning’ really is occurs outside of the classroom.
“Wellness”… My Ass!
Last week I was a few minutes early on the steering committee of a huge SAP implementation. As we were joking around we came to the subject of ‘change management’. One person mentioned that some consulting companies abbreviate it as ‘CMS’, which alternatively translates as “Chicks Making Slides”. I had no evidence to prove him wrong. So […]
Training Evaluation is a Process!
Training evaluation is commonly referred to as a nice-to-have. However, when we have a look at the amount of money, manpower and time that is invested over a fiscal year tino training, we may want to have a clue about the return on investment.
Spaghetti Sauce and Organizational Change
In this presentation Malcolm Gladwell introduces us to a man named Howard Moskowitz. In the seventies, Pepsi wanted Moskowitz to figure out the perfect amount of sweetener for a can of Diet Pepsi. Moskowitz looked for the concentration that people liked the most. But the data were a mess—there wasn’t a pattern—and one day, sitting […]
Level 1: Attention please!
Why so-called Smiley-sheets are important Donald Kirkpatrick first published his ideas on training evaluation in 1959. His four-level model is now considered an industry standard across the HR and training communities. It was later redefined and updated in his 1998 book ‘Evaluating Training Programs: The Four Levels’. According to Kirkpatrick, each of these evaluation levels […]
Teamwork is Not a Management Invention
Have you ever tried to find a definition of teamwork in management literature? I have; and I was overwhelmed, confused, over buzzed and totally blown away with all that expensive talk. However, none of it made sense. Until a few years ago, teacher Saskia, whom I grew up with, told me about Complex Instruction (here […]
How do you learn?
Some time ago I was asked that question on the Linkedin forum and this is what I answered. 1. Learning Tension between ‘what is’ and ‘what should be’. I need a necessity – something that is waiting, burning, urgent, important and that is not yet a reality. 2. Time-to-Task I learn better when the purpose […]
It’s About Involvement, Stupid!
In large scale organizational change programs I often meet managers who are puzzled by the fact that people don’t learn the seemingly simple things that they are trying to distribute.
