Training evaluation is commonly referred to as a nice-to-have. However, when we have a look at the amount of money, manpower and time that is invested over a fiscal year tino training, we may want to have a clue about the return on investment.
Why so-called Smiley-sheets are important Donald Kirkpatrick first published his ideas on training evaluation in 1959. His four-level model is now considered an industry standard across the HR and training communities. It was later redefined and updated in his 1998 book ‘Evaluating Training Programs: The Four Levels’. According to Kirkpatrick, each of these evaluation levels […]