Bob Sutton

Did you know 70% of all changes attempted in organizations fail? This failure rate has been consistent for decades. How can you avoid being part of this dreadful statistic? This article identifies four major areas you can focus on.

Resistance is only 1 out of 4 possible reactions; but it takes a resistance map to see it.

… and Coming to Better Grips with Resistance For a few weeks now I am fascinated by a discussion on indifference on Tom Peters’ blog. It brought to my attention that there is more than ‘good old resistance’ to organizational change. The longer I thought about it the more I realized that the number one [...]