Archives
The Laws of Systems Thinking
Refresher’s Course “Nature loves a balance,but many times human decision makers act contrary to the balances and pay the price.” Peter Senge (*) says. The human body requires “homeostasis” to survive, so does any other system, be it an organization or a society. So here’s to systems thinking. Ten laws to disolve our day-to-day […]
Why Marketeers outperform Organizational Change Experts
Because they share basic insights of Evrett Rogers, Goeffrey Moore, Seth Godin and Malcolm Gladwell! So here is my small manifesto for less academic mumbo jumbo and more marketing common sense. Population Analysis For starters, in a 1962 book called Diffusion of Innovations, Everett Rogers (*) stated that adopters of any new innovation or idea […]
Managing Organizational Change During SAP Implementations
The book is now generally available! Leading the organizational change that accompanies your SAP implementation is like driving across new territory. There may be a multitude of maps and travel guides with interesting stories, but they will not get you to your destination. If you want to get there, you will need to get in […]
Branding of projects inside your organization…huh?
Branding is more than a logo. Ultimately, branding is the sense-making part of your product or project. It connects people to something they have in common. This is why trust, community and psychological safety are key to reaching a tipping point.
Better a wrong decision than no decision
The following story may help you understand the importance of beliefs in guiding the emotions of a team through daunting changes. It is quoted from Weick’s book ‘Sense Making in Organizations’ (1995) (*): “This incident, related by the Hungarian Nobel Laureate Albert Szent-Gyorti and preserved in a poem by Holub (1977), happened during military […]
Space Technology and a Horse’s Ass
An illustration on how the past shapes the future.Found long time ago while surfing on the internet…enjoy…The U.S. standard railroad gauge (width between the two rails) is 4 feet, 8.5 inches. That’s an exceedingly odd number. Why was that gauge used? Because that’s the way they built them in England, and the U.S. railroads were […]
Four Basic Emotions
Mad – Sad – Glad – ScaredYou need to know that there are four basic emotions at hand; i.e, four basic fuels that contain the energy we need in order to move from one state toanother. Fear, anger, sadness, and happiness are the four basic emotions that can be experienced by every person in any […]
What’s In It For Me?
How do you sell something people didn’t ask for? It’s a question worth asking when you are involved in organizational change projects such as an ERP implementation. In my opinion, marketers know more about how to cope with a changing environment than any other people inside an organization. In fact, the survival of the […]
Don’t Count on HR to drive the change!
Whenever the human side is involved, organizational change projects tend either to ignore it or to completely outsource it to the human resources (HR) department. But HR is not an agent of change.
Reframing the Question
A recent survey conducted by the McKinsey Quarterly (2006) among 1536 executives of publicly and privately held businesses across a full range of industries reveals the importance of emotions in the success of an organizational change. The respondents who experienced a performance transformation over the past 5 years were asked to rate it on […]
