I tend to believe that the best consulting work is done with the heart breaking or overflowing. Sometimes people tell me not to get so emotionally involved and to adopt a rational outsider perspective.
To tell you the truth: I can’t. As a consequence I travel a bumpy road and from time to time I feel like sending mails like the one below.
Would you have sent it?
I didn’t.
But writing it made me feel so much better!
