In this section you can download Luc’s slides by clicking on the links below.

SAP knowledge as an iceberg (November 2008) (pdf – 1 page – 39,0 KB)

To be honest, this is rather a big wall poster than a slideshow. On this poster I point out the difference between Training (restricted to the classroom) and Learning (anything that is needed to prepare a user) by looking at the question: “Where is the knowledge users need when they start using SAP from scratch?” Print it big and make sure you hang it where your SAP program manager sees it. This insight influences his/her planning and budgeting!

Singapore Slides – (April 2008) (pdf – 60 pages – 1,88 MB) – Password Protected

This presentation con-tains major insights for Managing Organizational Change During SAP Implementations for a multinational who is about to implement SAP and a major business initiative in their Asia AMET region. It contains 5 things I strongly believe in and major insights from 3 program managers that I interviewed. Access to these slides is restricted to the employees of that multinational.

Communication Cockpit – (Nov 2007) (pdf – 55 pages – 803 KB)

The resemblances be-tween communication and traffic are inexhaustible. This makes it possible, for instance, to talk about driving habits, traffic signals, or even traffic jams and sneak or by-pass routes.

But before we start talking about a cockpit, let’s start at the beginning, namely those things that you must learn in the communications driving school, before you start off on the road.

Who Moved My Cheese – (Oct 2007) (pdf – 31 pages – 532 KB)

Some thoughts on Change…or… Why I believe you should really, really, really read the book ‘Who Moved My Cheese’ by Spencer Johnson. I did this presentation on a Friday-afternoon session of an IT department that is about to radically change their skill-sets from AS-400 towards SAP over the years to come.

So the way I delivered this presentation was rather ‘light’ but the message in there hit its target nevertheless!

Change Management Cooking Class – (Aug 2007) (pdf – 46 pages – 1,04 MB)

95% of the population worries about change. The remaining 5% are managers who wish to implement change. Imagine your relief if there was such a thing as a recipe for successful change management. No more doubts, everyone would be motivated and production wouldn’t be at risk. The cooking class in this slide deck may not guarantee you a Michelin star, but if applied properly, you will save yourself a lot of time andworries.