In this section you can download Luc’s slides, e-books and stuff by clicking on the links below.

The 5 Things You Need To Know About Resistance E-BOOK (August 2010)

With this e-book I offer an alternative to the way we have been taught to treat resistance. To summarize what this e-book is about:

1. Resistance is a good thing; it’s the energy that fuels change;

2. It’s about emotions, and in the first place: your own;

3. It’s about relations, first on trust and then on agreement;

4. It’s about platforms – a platform for emotions; not a burning platform;

5. It is about you – up close and personal.

I hope you will enjoy reading this e-book as much as I did making it.

20 Shortcuts On Organizational Change E-BOOK (April 2010)

If you would ask me to summarize our field of expertise in 20 points, this e-book would be my answer. It contains my personal view on the basics of Organizational Change Management.
I use it as a companion to my trainings on Change Management because I don’t do PowerPoint. I do People instead.

You will note that the pages of this e-book can be used separately – that is: one shortcut per page. You will find out about my heroes, big and small. Thinkers and doers. Hard and soft. Rational and off the charts.

So in a sense this e-book tells a little bit of who I am. Please use it for your own learning and teaching and pass it on. Here’s the deal: -If you like it, share it. -If you think it can be improved, let me know. I consider it a privilege to welcome you as a reader!

Some Notes on Work (March 2010)

Just wondering… what is it we do 80% of the time we are awake? If you see your work as a job, you do it only for the money and you tend to look at the clock frequently while dreaming about the weekend ahead. If you see your work as a career you have larger goals of advancement and promotion. If you see your work as a calling however, you find your work intrinsically fulfilling.

SAP knowledge as an iceberg (November 2008) (pdf – 1 page – 39,0 KB)

To be honest, this is rather a big wall poster than a slideshow. On this poster I point out the difference between Training (restricted to the classroom) and Learning (anything that is needed to prepare a user) by looking at the question: “Where is the knowledge users need when they start using SAP from scratch?” Print it big and make sure you hang it where your SAP program manager sees it. This insight influences his/her planning and budgeting!

Singapore Slides – (April 2008) (pdf – 60 pages – 1,88 MB) – Password Protected

This presentation con-tains major insights for Managing Organizational Change During SAP Implementations for a multinational who is about to implement SAP and a major business initiative in their Asia AMET region. It contains 5 things I strongly believe in and major insights from 3 program managers that I interviewed. Access to these slides is restricted to the employees of that multinational.

Communication Cockpit – (Nov 2007) (pdf – 55 pages – 803 KB)

The resemblances be-tween communication and traffic are inexhaustible. This makes it possible, for instance, to talk about driving habits, traffic signals, or even traffic jams and sneak or by-pass routes.

But before we start talking about a cockpit, let’s start at the beginning, namely those things that you must learn in the communications driving school, before you start off on the road.

Who Moved My Cheese – (Oct 2007) (pdf – 31 pages – 532 KB)

Some thoughts on Change…or… Why I believe you should really, really, really read the book ‘Who Moved My Cheese’ by Spencer Johnson. I did this presentation on a Friday-afternoon session of an IT department that is about to radically change their skill-sets from AS-400 towards SAP over the years to come.

So the way I delivered this presentation was rather ‘light’ but the message in there hit its target nevertheless!

Change Management Cooking Class – (Aug 2007) (pdf – 46 pages – 1,04 MB)

95% of the population worries about change. The remaining 5% are managers who wish to implement change. Imagine your relief if there was such a thing as a recipe for successful change management. No more doubts, everyone would be motivated and production wouldn’t be at risk. The cooking class in this slide deck may not guarantee you a Michelin star, but if applied properly, you will save yourself a lot of time andworries.