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The How of Ownership

Have you ever tried to make someone in your organization the owner of a project or an initiative? How about propelling someone into a new position? Ownership is the road less traveled.

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Love & Work (Part 6) – Growing Into a Customer

The sensation of becoming excited about details and stuff the customer cares about. Happiness is the nudge that transforms a job into a calling. Whenever I pour my commitments as a consultant into the same bucket of commitments as the customer, there is no stopping me.

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Free e-book: The 5 Things You Need To Know About Resistance

With this e-book I offer an alternative to the way we have been taught to treat resistance.

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Horror, the Ultimate Learning

Buzzard attacks are rare, but when they occur on the scalp of an organizational change practitioner it leaves a scar. Five seconds of horror and two lessons for life: Respect and Experience.

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You are the problem AND the solution

When you change the way you look at things, the things you look at change.

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Parenting as a Management Skill … Huh? (part 5)

In addition to the articles on parenting as a management skill that I posted in February 2009, there is one more insight I’d like to add. I found out that the epicenter of organizational change management is hidden in the simple mechanism of cause-and-effect. And I found out about it by being home between television [...]

Once upon a time…

A fairy tale for the suffering in the workplace. Once upon a time there was a pond with the most exceptional fish one could think of. The man who took care of the pond wanted it to be the best pond of all times, and so did the fish. The man took care of everything [...]

The Anatomy of an Apology

I am currently reading The Manager’s Book of Decencies – How Small Gestures Build Great Companies, by Stephen Harrison. Actually, it is more a field guide than a book, because it’s packed with real-life examples of decencies that result in major business impact, and that you can put to use in your company. Examples include: [...]

The manager's book of decencies

Who is responsible for communication?

If you want to know who is responsible for communication, have a closer look at the meaning of ‘responsibility’.

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Music and Leadership

Here is a talk/performance by one of the living legends in the world of music. Ben Zander is a leading interpreter of Mahler and Beethoven and the co-author of the best selling book The Art of Possibility.

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