Archives

Can Social Architecture Fix Your Broken Change Program?

In this webinar I arrive at one simple conclusion: the true work of a Social Architect consists of micro-moments of Ghandi and micro-moments of Shackleton.

Getting Serious about Community Development (Part 20)

A closer look at the one ingredient that makes the difference between authentic and inauthentic communities, i.e.: Autonomy.

The How of Ownership

Have you ever tried to make someone in your organization the owner of a project or an initiative? How about propelling someone into a new position? Ownership is the road less traveled.

Love & Work (Part 6) – Growing Into a Customer

The sensation of becoming excited about details and stuff the customer cares about. Happiness is the nudge that transforms a job into a calling. Whenever I pour my commitments as a consultant into the same bucket of commitments as the customer, there is no stopping me.

Free e-book: The 5 Things You Need To Know About Resistance

With this e-book I offer an alternative to the way we have been taught to treat resistance.

Horror, the Ultimate Learning

Buzzard attacks are rare, but when they occur on the scalp of an organizational change practitioner it leaves a scar. Five seconds of horror and two lessons for life: Respect and Experience.

You are the problem AND the solution

When you change the way you look at things, the things you look at change.

Parenting as a Management Skill … Huh? (part 5)

We don’t need to attend the courses of prestigious business schools in order to discover the essence of change management.

Once upon a time…

A fairy tale for the suffering in the workplace. Once upon a time there was a pond with the most exceptional fish one could think of. The man who took care of the pond wanted it to be the best pond of all times, and so did the fish. The man took care of everything […]

The Anatomy of an Apology

I am currently reading The Manager’s Book of Decencies – How Small Gestures Build Great Companies, by Stephen Harrison. Actually, it is more a field guide than a book, because it’s packed with real-life examples of decencies that result in major business impact, and that you can put to use in your company. Examples include: […]