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Facebook or Facecrime? (SOS VideoClass N°2)
Spotting Digital Natives like an anthropologist. Catching the first sun after a long winter in Leuven we find students scattered in the park. To me – in my blossoming thirties – a strange sight and a blunt proof of the fact that I have slipped into another generation. Could I be a Digital Immigrant?

Barefoot Ted: A Change Agent Like No Other
Every year, thousands of runners are injured due to leg and foot pain. In response, athletic-shoe companies have invested fortunes into high-tech cushioning, arch support, and shock absorbers. But despite these efforts, as many as six out of 10 runners get injured every year.

What about Chris Argyris?
A few weeks ago at work Danny pointed out that after more than two years of posting articles on this blog I have never mentioned Chris Argyris. Well … what can I say? Shame on me!

Prevent Survey Fatigue
During large programs it is very difficult to keep an eye on what is cooking inside the organization and how people’s perceptions of the upcoming change are evolving. But how do you prevent these surveys from missing their point – or worse: their audience?

Top-10 signs your employee survey needs to change
A great an interview with Curt Coffman on the pitfalls one can encounter when performing employee surveys.

Rituals and Habits
Today I declare the birth of a new discipline: Attention Management. For an organizational change practitioner attention management may be more important than the management of time, manpower and money. It’s about shifting the attention to the stuff we take for granted, i.e.: the rituals and habits that protect people’s comfort zones.

Web 2.0 includes Invisible Hand
Over the past week I experienced that the good old brainstorming techniques that are derived from de Bono’s Six Thinking Hats don’t need a nudge in the Web 2.0 age.

The Chameleon Law
In the 1944 unfinished novel Mount Analogue, René Daumal describes the travel of a company of eight, who set sail in the yacht Impossible to search for Mount Analogue, a solid, a geographical place that “cannot not exist.”

Return-on-Training? Wrong Question!
Last week the manager of a plant involved in a major organizational change project claimed that the return-on-training of his classroom training courses was disappointingly low.

Web 2.0 is a Major Organizational Change Accelerator
Yes that’s right. And if you don’t know what Web 2.0 (*) means this is your wake-up call. Last week McKinsey Quarterly published its global survey results on the use of Web 2.0 tools and technologies. Four important observations come to the surface and all four of them are extremely important in the face of [...]


