Comments on: The Anatomy of an Apology http://www.reply-mc.com/2009/04/04/the-anatomy-of-an-apology/ Online Magazine for Organizational Change Practitioners Sun, 05 Feb 2012 19:02:00 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Jon Harvey http://www.reply-mc.com/2009/04/04/the-anatomy-of-an-apology/comment-page-1/#comment-1083 Jon Harvey Fri, 10 Apr 2009 07:06:49 +0000 http://www.reply-mc.com/2009/04/04/the-anatomy-of-an-apology/#comment-1083 Great post Luc. You may be interested to go to http://www.perfectapology.com/how-to-say-im-sorry.html as well - some complementary stuff there too. I very much like the idea of small gestures... common courtesy I guess. Great post Luc. You may be interested to go to http://www.perfectapology.com/how-to-say-im-sorry.html as well – some complementary stuff there too.

I very much like the idea of small gestures… common courtesy I guess.

]]> By: Jon Harvey http://www.reply-mc.com/2009/04/04/the-anatomy-of-an-apology/comment-page-1/#comment-2575 Jon Harvey Fri, 10 Apr 2009 07:06:00 +0000 http://www.reply-mc.com/2009/04/04/the-anatomy-of-an-apology/#comment-2575 Great post Luc. You may be interested to go to http://www.perfectapology.com/how-to-say-im-sorry.html as well - some complementary stuff there too. I very much like the idea of small gestures... common courtesy I guess. Great post Luc. You may be interested to go to http://www.perfectapology.com/how-to-say-im-sorry.html as well – some complementary stuff there too.

I very much like the idea of small gestures… common courtesy I guess.

]]> By: John Kador http://www.reply-mc.com/2009/04/04/the-anatomy-of-an-apology/comment-page-1/#comment-924 John Kador Sun, 05 Apr 2009 14:43:46 +0000 http://www.reply-mc.com/2009/04/04/the-anatomy-of-an-apology/#comment-924 Luc, Excellent post. I'm very interested in the intersection of decencies and apology. I know Steve Harrison's book very well. You might be interested in my new book Effective Apology, which extends the 4R model of apology into a 5-step model. I suggest that the willingness and ability to apologize is a critical business skill for leaders. The book will be published May 1 and has over 75 examples of effectve and ineffective apology from the worlds of business, politics, sports, and entertainment. Luc, Excellent post. I’m very interested in the intersection of decencies and apology. I know Steve Harrison’s book very well. You might be interested in my new book Effective Apology, which extends the 4R model of apology into a 5-step model. I suggest that the willingness and ability to apologize is a critical business skill for leaders. The book will be published May 1 and has over 75 examples of effectve and ineffective apology from the worlds of business, politics, sports, and entertainment.

]]> By: John Kador http://www.reply-mc.com/2009/04/04/the-anatomy-of-an-apology/comment-page-1/#comment-2574 John Kador Sun, 05 Apr 2009 14:43:00 +0000 http://www.reply-mc.com/2009/04/04/the-anatomy-of-an-apology/#comment-2574 Luc, Excellent post. I'm very interested in the intersection of decencies and apology. I know Steve Harrison's book very well. You might be interested in my new book Effective Apology, which extends the 4R model of apology into a 5-step model. I suggest that the willingness and ability to apologize is a critical business skill for leaders. The book will be published May 1 and has over 75 examples of effectve and ineffective apology from the worlds of business, politics, sports, and entertainment. Luc, Excellent post. I’m very interested in the intersection of decencies and apology. I know Steve Harrison’s book very well. You might be interested in my new book Effective Apology, which extends the 4R model of apology into a 5-step model. I suggest that the willingness and ability to apologize is a critical business skill for leaders. The book will be published May 1 and has over 75 examples of effectve and ineffective apology from the worlds of business, politics, sports, and entertainment.

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