Archives
The Giant Misunderstanding about Resistance
Focus on Indifference – NOT Resistance! Resistance is the emotion that occurs when our expectations of ‘the way things are’ are interrupted. Two words are important in this definition: – Emotion: the essence of resistance is that it creates an emotion. That means: not logical, not rational and most of all: not predictable. – Expectation: […]
Redefining ‘Responsibility’
Three important books are granting us a new perspective on what it means to be responsible. What’s in it for us? A better compass!
Spaghetti Sauce and Organizational Change
In this presentation Malcolm Gladwell introduces us to a man named Howard Moskowitz. In the seventies, Pepsi wanted Moskowitz to figure out the perfect amount of sweetener for a can of Diet Pepsi. Moskowitz looked for the concentration that people liked the most. But the data were a mess—there wasn’t a pattern—and one day, sitting […]
Level 1: Attention please!
Why so-called Smiley-sheets are important Donald Kirkpatrick first published his ideas on training evaluation in 1959. His four-level model is now considered an industry standard across the HR and training communities. It was later redefined and updated in his 1998 book ‘Evaluating Training Programs: The Four Levels’. According to Kirkpatrick, each of these evaluation levels […]
