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	<title>Comments on: Managing Moments of Truth</title>
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	<description>Online Magazine for Organizational Change Practitioners</description>
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		<title>By: Luc&#8217;s Thoughts on Organizational Change &#187; Return-on-Training? Wrong Question!</title>
		<link>http://www.reply-mc.com/2007/05/01/managing-moments-of-truth/comment-page-1/#comment-2726</link>
		<dc:creator>Luc&#8217;s Thoughts on Organizational Change &#187; Return-on-Training? Wrong Question!</dc:creator>
		<pubDate>Tue, 09 Nov 2010 00:31:55 +0000</pubDate>
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		<description>[...] we possibly can in order to introduce Web 2.0 thinking in the boardroom. Think: collaboration and moments of truth instead of [...]</description>
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