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Cracking the Code of Indifference…

… and Coming to Better Grips with Resistance For a few weeks now I am fascinated by a discussion on indifference on Tom Peters’ blog. It brought to my attention that there is more than ‘good old resistance’ to organizational change. The longer I thought about it the more I realized that the number one […]

Learning and Resistance

How Driving Lessons and Organizational Change are Related

Project Cocooning

A Remarkable Phenomenon The fact that a program has its own objective(s), budget, organization,resources, and management is not a reason it should exist as a island within the organization, having no contact with the rest of the organization. A remarkable phenomenon is that many teams isolate themselves in their own cocoons, having little contact as […]

Do I Need to Paint a Picture?

 

Managing Moments of Truth

Another Must-Know Insight from Marketing Time and again I have underscored that organizational change management experts can learn heaps from the marketing department next door. If only we are willing enough to discover the parallels between a marketer and his customer segments one the one hand and an organizational change program manager and his stakeholders […]